The U.S Money Reserve was founded in 2001 by market experts who identified a market niche in combining high-quality customer service, extensive market comprehension, and an informative guide to acquiring precious metals.
Based in Austin, Texas, it is among the leading dealers of government-issued precious metals. Among the products, the U.S Money Reserve offers gold coins, gold buying guide as well as certified and graded gold coins.
The U.S Money Reserve is under the leadership of Philip N. Diehl, who serves as the President. He was previously the 35th director of the U.S Mint thus making the U.S Money Reserve the only private precious metals dealer directed by a former manager of the U.S Mint. It also means that Diehl brings firsthand expert knowledge of ‘what works where’ and market trends to the field of precious metals
His time at the helm of the U.S Mint is a tremendous asset to the Reserve’s dedication to a memorable customer experience. It has also contributed to the common purpose of being the most trusted professionals in the industry.
Over the years, since its inception, many entry level clients into the precious metals market have placed their confidence in the U.S Money Reserve’s ability to provide in-depth market analysis and guidance to help choose coins that are representatives of the highest market values.
The organization’s workforce enforces commitment to providing top-notch services by supplying the rarest coins in the market. Because of the dedication to effective and efficient service, the team and relationships built, the U.S Money Reserve has been able to work with 300,000 individuals to date successfully. The organization has also shipped over 1,000,000 coins.
Recently, the US Reserve launched a new and improved online presence in the form of USMoneyReserve.com, and it is a catalog for rare and unique gold, silver and platinum coins. The site is meant to educate consumers of the advantages of owning government-issued metals and also enhance the purchasing experience.
According to Ryan Buchanan, the Vice President of Brand and Creative, who is responsible for the site remodeling, the upgrade has a responsive tool that allows the organization to generate quality content across all platforms, create further interaction with the clients, and also offer the best precious metal products through a secure online storefront.
In a nutshell, it is the organization’s commitment to customer service that has seen it grow in leaps and bounds. It has been awarded the highest rating possible of an “AAA” by the Business Consumer Alliance for their honest and ethical business practices.
The success has also escalated due to their Buyback Guarantee, which is undoubtedly the best in the industry. The shipment process has a tracking system that is fully insured and guaranteed. It also has an adequate turnover time that is between five to seven business days.